Refund Policy – Extreme Car Driving Simulator

Extreme Car Driving Simulator is an immersive mobile driving game that allows players to explore realistic environments, drive a variety of vehicles, and experience challenging driving scenarios. Our goal is to provide an enjoyable, high-quality driving experience with realistic physics, diverse vehicles, and engaging gameplay features. While we strive to ensure every player is satisfied with their purchase, we acknowledge that circumstances may arise where a refund is necessary. This refund policy details the terms under which refunds are granted, ensuring fairness, clarity, and transparency.

Refunds for Extreme Car Driving Simulator purchases made through the Google Play Store or in-app transactions are available within 14 days of the purchase date, provided that the purchased content has not been significantly used. Eligible purchases include in-game currency, car packs, special upgrades, and premium content. Refunds may be considered if the game fails to operate properly, experiences technical issues, crashes, or is incompatible with the player’s device, as long as the total gameplay time does not exceed 2 hours.

Refunds will not be provided for content that has been fully or partially consumed, including in-game currency, car upgrades, vehicle packs, or premium features. Requests based solely on personal dissatisfaction, such as preferences regarding game mechanics, graphics, or difficulty, are not eligible. Purchases made through third-party vendors or promotional bundles outside official channels are also non-refundable. This policy ensures fairness to both players and developers, maintaining the integrity of digital content and progression within the game.

Non-Refundable Situations

• Gameplay exceeding 2 hours after purchase.
• Refund requests submitted more than 14 days after purchase.
• In-game items, vehicle packs, or currency that have been redeemed or consumed.
• Complaints based on subjective preferences, including difficulty, visual design, or gameplay style.
• Purchases made via unofficial third-party vendors or promotions.
• Accounts that violate the terms of service, including cheating, hacking, or unauthorized modifications.

Pre-orders or early access purchases may be canceled prior to release for a full refund. Once content has been accessed, the standard 14-day, 2-hour policy applies. Subscription services, event passes, or recurring content may be canceled within 3 days of renewal if no new content has been accessed or redeemed. Refunds are issued to the original payment method according to Google Play Store policies.

If technical issues such as crashes, installation failures, or device incompatibility prevent normal gameplay, a refund may be requested within the 14-day eligibility period. Players may be asked to provide evidence, including screenshots, device specifications, and a detailed description of the issue. Each request is reviewed individually to determine eligibility.

Abuse of the refund policy, including repeated or unjustified refund requests, may result in restrictions on future refund privileges. The development team reserves the right to deny requests that appear to exploit the system. Approved refunds are processed promptly, though the time for funds to appear may vary depending on financial institutions.

Players are encouraged to review the game description, system requirements, and available content previews before making a purchase to ensure informed decisions. Understanding vehicle controls, level mechanics, and driving challenges ensures a more satisfying experience and reduces the likelihood of needing a refund. Our team is committed to delivering an immersive, enjoyable, and fair driving simulation experience while maintaining transparency, clarity, and integrity in all transactions.

By purchasing Extreme Car Driving Simulator, players acknowledge and accept the terms outlined in this refund policy. We are dedicated to providing a realistic, exciting, and reliable gaming experience while ensuring that all purchases are handled fairly and transparently for every player.